About Us

“Our aim is not simply to meet your expectations, but to exceed them.”

Background - Established in 2001, H&HC is an independent consulting practice providing specialist services in the area of Customer Satisfaction to operators in the field of Tourism & Hospitality.

Our clients include:

• 3, 4 & 5 Star hotels
• Major resort operations
• Local government tourism facilities
• Large and small function/convention venues
• Independent and chain restaurant operations

Our commitment to our clients is to provide:

• A dedicated, professional approach to every task
• Honesty and integrity in all our dealings and advice
• Practical, actionable and cost effective solutions
• Complete confidentiality and integrity